Return / Withdrawal

Return / Withdrawal


You are entitled to cancel the agreement within thirty days without providing the reason. The withdrawal period is thirty days from the day on which You took the property of the goods or third person indicated by you who is not the carrier.

In order to use the right to cancel the agreement, you have to inform us (AD-NET, Wodna 12, 47200 Kedzierzyn-Kozle Pologne, office@etoleetbolero.com) about your decisions on cancelling the agreement by means of Your statement (e.g. letter send by mail, fax, or email). You may use the attached form of withdrawal but it is not obligatory.

In order to keep the cancel date, it is enough when you send the information with reference to using the right to cancel before the lapse of cancel.

Effects of withdrawal

If you cancel the agreement, we have to return to you all payments we obtained from you including costs of delivery (excluding additional costs resulting from the fact that you chose another type of delivery than the cheapest supply, offered by us) immediately and at the latest within ourteen days from the day on which we obtained the notification on withdrawal from the agreement. To return the money we use the same way as you used in the initial transaction, unless it was agreed otherwise with you; in no event you are charged with any charges for the return. We may refuse to return until obtainig the goods back or until delivery by You the evidence that you sent the goods, whichever is earliest.

You have to send or transfer to us or to AD-NET (GoGlobal24 AD-NET, 22 rue Edmond Rostand porte 0012,59130 Lambersart, France) the goods immediately, and in every case no later than fourteen days from the date on which you informed us on recalling the agreement. The date is kept when you send the goods before the lapse of the fourteen day period. You bear direct costs of returning the goods. In case of goods which due to their nature cannot be sent normally by mail, the cost is 30 Euro. You have to pay for any loss of the value of the goods only when the loss of value results from improper dealing with the goods, which can be checked by the nature, properties and functionalities of the goods.